How To Ask Seller Question On Amazon?

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How do I find seller information on Amazon?

Go to the product listing on Amazon.com and click the third-party seller’s name. Click Contact the seller under Further Information. Go to Your Orders, find your order in the list, and click Contact Seller.

How do I send a seller a message on Amazon?

Steps

  • Click Orders. It’s in the upper-right corner.
  • Click the seller’s username.
  • Click Ask a Question.
  • Select an item type next to “I need assistance with.” Your options are “An order I placed” or “An item for sale”.
  • Select a subject.
  • Click Write message.
  • Write a message.
  • Click Send e-mail.

How do I know if a seller is third party on Amazon?

You can tell whether an item is being offered by a third-party seller on Amazon by checking the “sold by” and “fulfilled by” fields on a product page. Products that aren’t fulfilled by Amazon typically only list the “sold by” information on the product page.

Does Amazon have a live chat option?

Live chat free video chat and calling app

Available instantly on compatible devices.

Are there fake sellers on Amazon?

Amazon fake sellers are just what they sound like: people who set up an account and put items up for sale that they don’t actually have. Not only do they put items up for sale, they slap crazy-good prices on them. Unfortunately, that means Amazon refunds the buyer, while the fraudulent seller runs off with the money.

How do I complain about a seller on Amazon?

Click Your Account on the right side of the Amazon homepage and enter your email address and password. Click the yellow arrow labeled “Your orders.” Locate the order you are disputing and click “Problem with this order?” Choose the Contact Seller option to send an email message about your product.

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How do you send a message to Amazon?

Send a Text or Multimedia Message

  1. Open the Messaging app.
  2. Tap the Compose icon.
  3. Enter a phone number or name in the To: field, or tap the Add Contact icon to search or browse your contact list.
  4. Type your message.
  5. To attach a photo or video to your message and convert it into a multimedia message, tap the Attach icon.

How do I communicate with a seller on Amazon?

To enable Buyer-Seller Messaging for buyers to send you messages about your products:

  • On the Settings menu, select Notification Preferences.
  • In the Messaging section, select Edit.
  • Select the Buyer Messages check box, and enter the email address that you want Amazon buyers to send messages to about your products.

What is Amazon third party sellers?

Third-party sellers are independent sellers who offer a variety of new, used, refurbished, and collectible merchandise. The steps to place an order with a third-party seller are the same as placing any other order on Amazon.com.

Can Amazon sellers be trusted?

Amazon offers nothing to validate you as a trusted seller (not like Google ore eBay). The best way to present yourself as a genuine seller is your feedback rating. Not all shoppers look at this, but if/when they do, then they can see you high rating (I assume) compared to other lower ratings.

Can I get scammed on Amazon?

Yes, you can sometimes find crazy deals on Amazon that are legitimate, but when an expensive item is discounted more than 30%, you should be wondering why. This goes double for any items being sold from a new, “just launched” third-party seller. Keep in mind, however, not all third-party sellers are scammers.

Does Amazon guarantee 3rd party sellers?

The Amazon A-to-z Guarantee protects you when you purchase items sold and fulfilled by a third-party seller. Our guarantee covers both the timely delivery and the condition of your items.