How To Ask Questions On Amazon?

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How do I ask a seller a question on Amazon?

Sign in with the email address and password associated with your Amazon account.

  • Click Orders.
  • Click the seller’s username.
  • Click Ask a Question.
  • Select an item type next to “I need assistance with.” Your options are “An order I placed” or “An item for sale”.
  • Select a subject.
  • Click Write message.
  • Write a message.

How do I edit my question on Amazon?

How to Answer Customer Question and Edit it?

  1. Go to the Product Page.
  2. Scroll down to the Questions & Answers section.
  3. If you see the question you answered that you need to fix: – Click on the Question. – Click Edit this answer.
  4. If you DO NOT see the question you answered that you need to fix: – Click the See all answered questions at the bottom of the section.

How can I contact to Amazon?

0800 279 7234

How do you answer a customer question?

Here are seven points to consider when answering questions:

  • Clarify the question first. Customers ask two basic types of questions.
  • Show your domain expertise.
  • Make sure everyone understands.
  • Provide an expert point of view.
  • Redirect inane and unfair questions.
  • Respond with metaphors.
  • Demeanor speaks volumes.